Electronic Payments
Electronic and Paper Payment Methods
In today's society, it is essential to have a POS solution that is secure, fast, redundant, and supports the latest payment technologies such as electronic payments. Empire has multiple ways to assist renters in paying their rent on-line and on time. However, every system requires time to process. Owners your checks should post to your account between the 9th and 15th of each month. Empire provides several options for tenants to pay their rent, based upon the method your renter chooses here are the ways available.
On-Line Payments
- Propertyware
(Tenant pays within the portal account it takes 5 days before funds are available).
Mail Method
Tenants have the ability to mail a personal check, money order, certified funds to:
- Empire Property Management Group, LLC
- PO Box 290222
- Columbia, SC 29229
(This method sometimes comes in the form of a personal check, money order, or cashier's check, which takes two days to become available).
Bank Deposit
Tenants have the ability to deliver/deposit Cash, Personal check, money order or certified funds to any Bank of America during normal business hours (In and Out of State deposits are accepted).
(This happens within a day the funds are available)
Military Allotment
Tenants payments post on the first of the month.
Empire strides to be the best and to provide you our clients with the best service available. If you would like to know what payment type your tenant uses, please look at your ledger within your owners account.
Get In Touch With Us
FULL SERVICE MANAGEMENT
Empire improves its clients’ financial results through careful expense control and planning. Both short and long term considerations are taken into account when preparing each management plan. Monthly and annual reporting keep clients well informed about the current & planned status of the facility. To ensure a timely response to their emergency needs, all occupants and clients have access to a member of our staff 24 hours a day, 7 days a week.
In short, our clients’ needs are met through:
- Fast, 24 hour responsiveness to maintenance requests
- Efficiency and cost effectiveness
- Maintaining the property image
- Good communication & relationships with the occupants and vendors
- Safeguarding the property assets
- Controlling expenses
- Accurate & timely reporting
Choose Empire PMG
Property Management Columbia, South Carolina
Today we’re talking about why you might hire us at Empire Property Management Group to manage your rental property. It’s important that you know our credentials. We are licensed in South Carolina and professional members of the National Association of Residential Property Managers (NARPM). We have also been accredited by the Better Business Bureau. Our motto here at Empire is “Your House is Our Business.” We don’t get paid unless your house is rented, so we guarantee your house gets rented within 90 days of going on the market.
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Access and Availability
One of the things that make us different is that every owner has direct access to the owners of the company. We are a husband and wife team who answers all calls. You can reach us 24 hours a day. We love what we do and we treat your house like it’s our own. You don’t have to worry about receptionists taking messages and not getting through. When you call us, we pick up the phone or we call you back – owner to owner. That’s how we do business.
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Market Analysis
We put together a customized plan for all our owners. This includes a detailed market analysis of rentals in the area. This helps us to be sure you maximize the return on your property investment. For some people, that’s not a big deal but for others it is. We want your investment to be the greatest experience possible. We get you the best rate for your house when it’s on the market at the right time in the right location.
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Online Portals
Choose Empire PMGFinally, we take advantage of technology by providing online owner and tenant portals. You simply have to sign in and you can see all your documents and information. This is available 24 hours a day. There’s no need to call anyone. We believe in total transparency in our company. This system allows you to see bills, contracts and anything pertaining to your property.
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Regular Inspections
Part of taking care of your property is inspecting it regularly. All of the homes we manage have inspection options. If you’d like us to inspect your home quarterly, annually or semi-annually, we can do it. One size does not fit all and we don’t want you to feel as if we’re managing that way.
If you have any questions about what we do, please contact us at Empire Property Management Group, and we’d be happy to tell you more.